We are seeking an experienced Client Experience & Project Coordinator. This individual is a highly motivated, relationship-driven professional to serve as the first impression of Bask Pools + Outdoors. This role is central to the day-to-day operations of our design/build division and plays a major part in delivering a seamless, enjoyable experience for our clients from the very first call to the final walkthrough.

JOB RESPONSIBILITIES

• Client Intake & Sales Coordination
  • Serve as the first point of contact for all new pool construction and renovation inquiries guiding them through our process and scheduling site visits.
  • Attend site visits with Contractor to take detailed notes about client needs, style preferences, and project goals to help prepare preliminary pricing for prospective clients
• Design Coordination
  • Act as the liaison between our internal team and designer (including send initial sketches, measurements, and project notes to the designer.)
  • Track design deadlines and ensure timely progress.
• Pre-Construction & Construction Support
  • Assist with permit applications and keep documentation organized.
  • Support the build process through effective communication between Bask and client.

QUALIFICATIONS

• Background in construction, design, real estate, or high-end customer service
• 2- 3 years in project management/coordination experience
• Experience with Google Workspace, Microsoft Office, and Project Management software
• Strong relationship-building abilities
• Strong writing and communication skills
• Extremely organized
• Self-motivated and deadline oriented

Complete the form and submit your resume below.